Privacy Policy

Last updated: 26 May 2026

LeaseIQ (“we”, “us”, “our”) is committed to protecting the privacy of users of our IFRS 16 lease accounting platform. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

LeaseIQ is the data controller for personal data collected through this website and our platform. You can contact us at info@leaseiq.co.uk.

2. Data we collect

Contact details (name, email, organisation, job title, phone number)
Account credentials and MFA settings
Lease data and supporting documents you upload
Usage, log and device data (IP address, browser, pages visited)
Communications between you and our support team

3. How we use your data

To provide, secure and improve the LeaseIQ platform
To authenticate users and protect against unauthorised access
To process lease data on your council's behalf for IFRS 16 compliance
To respond to enquiries and provide customer support
To comply with legal and regulatory obligations

Our lawful bases are contract performance, legitimate interests, consent (where required) and legal obligation.

4. Data retention

We retain personal data only for as long as necessary to provide the service, meet our legal and audit obligations, and resolve disputes. Lease data is retained for the duration of your subscription plus a reasonable archive period for audit purposes. You may request earlier deletion in accordance with section 6.

5. Data sharing and hosting

We host customer data in the United Kingdom using sub-processors that provide appropriate security and contractual protections. We do not sell personal data. We may share data with service providers acting on our instructions, or where required by law.

6. Your rights under UK GDPR

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to complain to the Information Commissioner's Office (ICO)

To exercise any of these rights, email info@leaseiq.co.uk.

7. Cookies

We use a small number of strictly necessary cookies to keep you signed in and to maintain session security. We do not use advertising or cross-site tracking cookies. Analytics cookies, where used, are aggregated and do not identify individual users.

8. Security

We apply industry-standard technical and organisational measures including encryption in transit, encryption at rest, role-based access control, audit logging and multi-factor authentication.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated to account holders.

10. Contact

For any privacy-related queries please email info@leaseiq.co.uk.